Payment Policy for AYLANBRASS
Thank you for choosing AYLANBRASS for your purchase of premium unlacquered brass faucets, showers, and sinks. We strive to provide a seamless and secure shopping experience. Please take a moment to review our payment policy below.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
- PayPal: For secure transactions via PayPal.
- Other Methods: Depending on your location, we may offer additional payment methods. Check during checkout for available options.
2. Currency
All prices on AYLANBRASS are displayed in USD. You may be charged in your local currency depending on the payment method chosen. Currency conversion fees, if applicable, are the responsibility of the customer.
3. Payment Security
We take your security seriously. Our website uses SSL encryption to ensure that your personal and payment information is safe during transmission. Payments are processed securely through trusted third-party payment gateways.
4. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with your order details. If you do not receive a confirmation email within a few minutes of placing your order, please check your spam folder or contact us for assistance.
5. Payment Authorization
In some cases, we may need to verify payment information before processing your order. If there are any issues with the payment method, we will contact you to resolve the issue.
6. Refunds and Cancellations
- Cancellations: If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
- Refunds: If you are eligible for a refund (e.g., due to a product defect or order issue), we will process the refund using the same payment method used for the original transaction. Refunds may take 10–15 business days to appear on your account, depending on your payment provider.
7. Sales Tax and Duties
Sales tax and import duties may apply depending on your location. The customer is responsible for any taxes or import duties applicable to their order. These charges are not included in the item price and will be calculated at checkout, if applicable.
8. Pricing and Availability
We reserve the right to adjust prices and availability of products at any time. In the event of a pricing error or stock discrepancy, we will notify you immediately, and you will have the option to confirm or cancel your order.
9. Payment Issues
If you experience any issues with your payment or have questions regarding your payment status, please contact our customer support team at contact@aylanbrass.com .