Our fixtures are in parts handcrafted and in other parts industrial. We make sure to provide the best quality available by imposing quality checks and by testing each product in real situation.
Our checks and rules include the choice of materials, installation compliance, the simplification of maintenance, the look and finish. With the goal to provide high end products.
Repair & Replacement
The warranty provided by AylanBrass covers repair or replacement of the product. If in the period of warranty the product is defective AylanBrass will, depending on the issue, repair or replace the product.
The warranty doesn’t cover installation costs, labor charges or other consequential charges.
All requests must be accompanied with the proof of purchase.
· Lifetime mechanical warranty. AylanBrass warrants mechanical defects for as long as the initial purchaser/homeowner continues to maintain and own the house in which the product is installed.
· 5 Years finish warranty for all faucets and sinks.
· 2 Years wearable parts warranty. For hoses, washers and seals and other wearable parts.
The warranty is only applicable to the initial purchaser or homeowner. The warranty doesn’t cover damage caused by normal wear and tear.
The warranty is not applicable in the following cases:
· Products repaired or altered in any way by the initial purchaser without an authorization from AylanBrass.
· Products damaged because of misuse, negligence or faulty maintenance or installation.
· Products used in a way contrary to the intended normal use.
Al Massar, 40170 Marrakesh, Morocco