Aylanbrass Shipping Policy
1. Fulfillment Time:
Fulfillment Timeframe:
We strive to process and fulfill orders within 2-5 business days from the date of purchase.
2. Transit Time:
Estimated Transit Time:
Once your order has been fulfilled, the estimated transit time for delivery is 5-15 business days. Please note that transit times may vary based on the destination.
3. Shipping Costs:
Shipping Fees:
Shipping costs are calculated during the checkout process based on the weight of your order and the destination.
4. International Shipping:
International Shipping:
We offer international shipping. International shipping fees and delivery times vary based on the destination. Customers are responsible for any customs duties or taxes imposed by their respective countries.
5. Tracking Information:
Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
6. 24/7 Support:
Customer Support:
Our customer support team is available 24/7 to assist you with any shipping-related inquiries. Feel free to reach out to us at +212 7 6708 1537 or through contact@aylanbrass.com.
7. Shipping Restrictions:
Restrictions:
Some items may be subject to shipping restrictions based on their nature or destination. Please refer to the product description for any specific shipping limitations.
8. Lost or Delayed Shipments:
Lost or Delayed Shipments:
In the rare event of a lost or significantly delayed shipment, please contact our customer support team. We will work diligently to resolve the issue and ensure your satisfaction.
9. Address Accuracy:
Address Accuracy:
Customers are responsible for providing accurate shipping information. Please double-check your shipping address during the checkout process to avoid delivery issues.
Contact Information
Address: Al Massar, Marrakech, 40170, Marrakech, Morocco
Phone: +212 7 6708 1537
Email: contact@aylanbrass.com